Refund & Returns policy
We want you to be fully satisfied with your purchase.
1. Right of Withdrawal
In accordance with EU consumer law, customers have the right to withdraw within 14 days of receiving their order.
2. Exceptions
Due to hygiene and food safety regulations, the right of withdrawal does not apply to:
Perishable food products
Sealed food items once opened
3. Damaged or Incorrect Products
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at contact@spanjeole.nl, including photos of the product.
4. Refunds
Approved refunds will be processed within 10 days using the original payment method.
